A new
Richmond Hill destination, Jokers Theatre and Comedy Club, provides a slew of
entertainment options: comedy shows (we’re advised it is the only place for
comedy in Richmond Hill), magic shows, and live band karaoke.
With its
infancy comes growing pains, which stemmed from a malfunctioning printer, so the
kitchen and bar weren’t aware they were receiving orders. Ultimately, this resulted
in a 20-minute wait for drinks and over an hour wait for food, during a July
visit.
At first,
we didn’t mind waiting for food as their martinis ($15 each) were so
satisfying. The French martini was dangerously smooth thanks to the sweet Chambord
and pineapple juice mixed with the vodka, a lovely summery drink. The Lychee
Loves Lips martini was a bit stronger with the addition of lychee liqueur to
the vodka. Although, I was a little disappointed to a lemon slice garnishing
the drink instead of lychee. Even a canned lychee would really add to the
experience.
As much as
we loved the drinks, after waiting 45 minutes, we finally asked someone to
check on the food. It was then they discovered the kitchen hadn’t received our
order and quick fired a complimentary bruschetta (not offered on their regular
menu) to keep us satisfied while our meal was being prepared. We were thankful
to have something to tie us over.
I imagine
they were rushing to send out food as the frito misto ($19) needed better
draining to remove the excess oil and create a crispier flour coating. At least
they were well seasoned, and the first bites super crispy and wonderfully hot. Being
a frito misto, or a mixture of fried seafood, ideally the appetizer
should contain more than a few shrimps. Alternatively, Jokers should consider
dropping the scant crustacean and relabel this as fried calamari instead.
With two
simple tweaks, the burger ($19) could shine as it was tasty and incorporated
fresh ingredients. Firstly, cook the beef to medium so the thick patty isn’t so
hard. Otherwise, if pink beef is not in the cards, chefs should form looser
patties (so they are less dense) or switch it up and use two thinner patties
instead. Secondly, nix the romaine (or at least the rib portion of the lettuce leaf)
as the hard and uneven surface area causes the patty to slip and soft brioche
bun to break. There’s a reason why ice burg is so widely used. At least the fries
were hot and crispy.
My friend
noted her steak was cooked to the requested medium rare but had a burnt taste. We
figure it stems from two causes: either the pan/grill wasn’t properly cleaned
between uses (in this case, make sure they are cleaned) or the black pepper
sauce covering the steak was burnt. If it’s the later reason, to ensure the
steak doesn’t cool off or overcook, present the steak at the table first and
let the customer know the sauce is being prepared again and will be brought
separately. I would much rather wait for the sauce than have burnt tasting
steak.
Hopefully, as
the restaurant matures, they will develop stronger front-of-the-house
management or staff will become more cognizant of operations and communicate
better. Indeed, businesses are reliant on technology, which causes havoc when
there are issues, but seasoned personnel can mitigate or reduce the aftereffects.
For
example, I’m surprised it took us checking on our food for Jokers to figure out
the kitchen wasn’t getting orders. When they are approaching a busy dinner
period and food isn’t being ordered or coming out of the kitchen, shouldn’t
someone notice – either the kitchen, our server, or management?
With the
drinks, even after technology issues were resolved, we noticed my friend’s
second martini sitting at the bar for ~10 minutes before it was finally brought
over. Our server was helping serve the Le Petit Chef dinner, but there were
other people milling around the bar. Given Jokers operates two venues in one, management
needs to be on the lookout for ready-to-serve drinks and food and/or servers need
to communicate and ask others to cover when they are serving during Le Petit
Chef periods.
It's a
shame we didn’t have a better experience as I’m really rooting for Jokers to do
well – everyone is so friendly and hospitable that I’d love to go more often. I
love that there’s ample free parking and both comedy nights we attended left us
in stiches. Plus, I’m a huge fan of magic shows and have been known to belt out
songs, so I feel like there’s so much more of Jokers to experience. The only
dilemma… to eat dinner or not?
Overall mark - 6.5 out of 10
Disclaimer: The comedy show was complimentary, although we paid for the meal. Rest assured, as noted in the mission statement, I will always provide my honest opinion.
How To Find Them
Location: Richmond Hill, Canada
Address: 115 York Boulevard
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____________________________
Gastro World's Grading System
- Anything under 5 - I really disliked and will never go back
- 6 - decent restaurant but I likely won't return
- 7 - decent restaurant and I will likely return
- 8 - great restaurant that I'd be happy to recommend
- 9 - fantastic restaurant that I would love to visit regularly and highly recommend
- 10 - absolute perfection!
Is That It? I Want More!
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